Simple Fixes for the JPEG Issue

This guide on how to open JPEGs on an iPhone will help you overcome the problem of being unable to access these files on your Apple device.
I’ll start by explaining the roots of the problem. Then, I’ll provide you with the most effective solutions to get over this issue.
Ready? Let’s fix it.

Why Can’t I Open JPEGs on My iPhone?
Some recent iOS versions had a problem displaying JPEG photos. Many iPhone users posted about this software bug online.
To solve the problem, Apple has released new updates that fix these bugs.
Still, if you’re one of the unlucky people who still experience the issue, keep reading on to the following section.

How to Resolve the Problem of JPEG Not Opening on My iPhone

Viewing a JPEG image on your iPhone is a straightforward process. It’s the same as opening any other image format using different iPhone apps.
However, if you’re having trouble opening JPEG images on your iOS device, check out the following fixes.
Note that the first two fixes solve the problem in email, iMessage, and even third-party apps. The last two, however, are only related to iMessage and other messaging apps.
1. Check for Updates for Your iOS Version
As I mentioned above, Apple received a lot of complaints regarding the JPG image file problem. So, they released new software updates to fix it.
As such, the first solution you should try is to check for new iOS updates.
Go to the iPhone’s settings and check whether you’re using the latest iOS version. If not, this is the best time to update your software.
2. Restart Your iPhone
Another super simple solution to fix the JPEG image issue is restarting your device.
When you do so, the device may fix the glitches that cause problems with opening specific file types.

3. Restart Your iMessage App
It might seem too simple to be true, but restarting your iMessage app can fix the issue of viewing JPG files within it.
In fact, this solution has worked for a wide range of users. So, it’s highly likely it’ll work for you as well.
To apply this fix, you’ll need to disable and then re-enable the iMessage app. Follow these steps to do this properly:

Head to your phone settings and turn off iMessage.
Restart your iPhone.
Wait for a couple of minutes.
Go back to your phone settings and switch iMessage back on.

4. Check SMS Settings
For some users, the problem isn’t viewing the received images; it’s not being able to send JPEG files to others.
So, if you send JPEG-containing messages to Android device users and the messages don’t go through, you need to set your SMS settings properly.
To do this, go to the message settings page. Ensure you enable the “Send as SMS” option. Since it’s a media-containing message, make sure to enable MMS.
If you still have trouble, check out these 11 fixes for sending pictures from iPhone to Android.

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How to Open JPEG on iPhone Text Messages
Credit: Forfone, CC BY-ND 2.0 DEED, via Flickr
Once you’ve solved any problem that causes issues in viewing JPEG images on your iPhone, you can use the following step-by-step instructions for opening any image of this file extension:

Open the iMessage app and select the conversation that contains the JPEG image.
Tap on the JPEG file to view it. The image will open in full-screen mode.
You can zoom out and in on the image to view more or less details.

How to Save a JPEG Image from a Text Message to Your iPhone

When viewing an image, if you decide to save it on your device, follow these two steps:

Inside the image, tap the download/save icon, which has the shape of an arrow pointing down.
When you do so, the image will be saved to the Photos app.

How to Open JPEGs on iPhone Email
Opening a JPEG image in an email is also straightforward. All you need to do is locate the email containing the JPEG photos and open it.
The images in the email attachments should be displayed automatically. However, if this is not the case, try downloading and viewing the photos on the device.
If you’re still experiencing an issue viewing the images after downloading them, it’s most likely a software bug.
To fix it, refer to the 1st and 2nd solutions in our “How to Resolve the Problem of JPEG Not Opening on My iPhone” section above.

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